Introducing his simple Principles of Persuasion, the media guru and Award-winning correspondent shows business leaders how to craft the right message and deliver it using the right language - both verbal and nonverbal - to get what they want. --Publishers description.

"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies--excuse laden, victim blame-y, weaselly statements--often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?...

Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.

" In GOOD LEADERS ASK GREAT QUESTIONS, John C. Maxwell delves into the process of becoming a successful leader by examining how questions can be used to advantage. What are the questions leaders should ask themselves? What questions should they ask members of their team? He then responds to the toughest problems leaders have presented to him. Using social media, Maxwell offered the floor to followers with unanswered questions about what it takes to...

A step-by-step guide to making friends in less than two minutes, with advice on communicating and establish rapport, having a positive attitude, and actively listening to others.

Learn to increase your communication effectiveness, in order to deal effectively with the difficult people in your life. You can express yourself confidently, work effectively, and take charge of your own actions and reactions.

"- Opening lines that really work - Tips and tricks for the tongue-tied - The etiquette of escape - Mastering the fine points of eye contact, small talk, introductions, and more - Feel terrific at any party -- business or social Does the idea of talking to a lot of people you don't know make you weak in the knees? You may be suffering from mingle-phobia -- a secret fear of parties. The Art of Mingling will show you how to overcome your fears, meet...

Only one thing stands between you and success.It isn't experience.It isn't talent.World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few Connect, Maxwell shares the Five Principles and Five Practices...

"In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict...

"Author presents strategies people can employ to build and strengthen the personal relationships he believes are the hallmarks of a successful career and enjoyable life"-- Provided by publisher.